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Cancelled orders move to Trash automatically in Woocommerce - how to disable?

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I have a Wordpress 5.4.1. website, with Woocommerce 4.1.1. installed.

It seems that orders which have the status "Cancelled" move to Trash automatically after one month passes (from the order date). Is there a way to disable this feature? I want all orders to stay as Cancelled, in order to keep them in the database.

I have a Wordpress 5.4.1. website, with Woocommerce 4.1.1. installed.

It seems that orders which have the status "Cancelled" move to Trash automatically after one month passes (from the order date). Is there a way to disable this feature? I want all orders to stay as Cancelled, in order to keep them in the database.

Share Improve this question asked May 29, 2020 at 18:42 K. GolovK. Golov 1 1
  • Is this what you're looking for? hitusupdesigns/blog/… – Mort 1305 Commented May 29, 2020 at 23:32
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1 Answer 1

Reset to default 1

A clue: backoffice > woocommerce > settings > tab account/confidentiality > at bottom "Retention of personal data" > change date for the cancelled orders

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