On a MacBook I have downloaded a WP multisite over SFTP using FileZilla. I have also exported copies of all the required databases. I have updated all wp-config files to match my local DB settings.

The problem I’m having is that I get a white screen on both front and back end. I can’t even see the login screen at wp-login.php

I’ve tried the following with no luck:

• matched my local PHP version to the live server version
• set WP_DEBUG to true
• added WP_DEBUG_LOG to wp-config
• added WP_DEBUG_DISPLAY to wp-config
• increased memory_limit from 128 to 512
• set WP_CACHE to false

There is nothing in debug-log or my local error log and there are no errors showing on the screen.

As I cannot access wp-admin, I have also tried the following with no luck:

• renamed the plugins folder
• removed the theme being used from the themes folder

Any help would be greatly appreciated

On a MacBook I have downloaded a WP multisite over SFTP using FileZilla. I have also exported copies of all the required databases. I have updated all wp-config files to match my local DB settings.

The problem I’m having is that I get a white screen on both front and back end. I can’t even see the login screen at wp-login.php

I’ve tried the following with no luck:

• matched my local PHP version to the live server version
• set WP_DEBUG to true
• added WP_DEBUG_LOG to wp-config
• added WP_DEBUG_DISPLAY to wp-config
• increased memory_limit from 128 to 512
• set WP_CACHE to false

There is nothing in debug-log or my local error log and there are no errors showing on the screen.

As I cannot access wp-admin, I have also tried the following with no luck:

• renamed the plugins folder
• removed the theme being used from the themes folder

Any help would be greatly appreciated

• errors

• Can you tell us what errors are logged after you have activated WP_DEBUG_LOG ? – Patrice Poliquin Commented Nov 4, 2019 at 19:58
• Apologies, just edited my question – sgspragg Commented Nov 4, 2019 at 20:36
• Ih you are having a white screen on the website, have you tried to created a simple index.html at the root of your local server just to test if you manage to see it? If you still get a white screen then it might not be your WordPress the problem but a missconfiguration of your local server. – Patrice Poliquin Commented Nov 4, 2019 at 20:53
• The test index.html is working fine, never experienced anything like this before – sgspragg Commented Nov 4, 2019 at 21:15
• Have you check the server logs? (Not the debug.log or error_log file) How about temporarily rename the .htaccess file? – Sally CJ Commented Nov 4, 2019 at 23:39

1 Answer 1

Just coming back to this. Unfortunately, the client had provided us with an incorrect copy of the site and whilst all the necessary files were in place and looked OK, this was the cause of the issue.