I received login credentials from the person that maintains my company's website. When I login, there is virtually no information on it. I can only access the dashboard which has no activity on it.
Why is this?
Do some websites host files in a separate location and just use wordpress to handle the display (so no posts would ever be shown on the wordpress admin page)? If so, what should I ask for to gain access to the admin page that they actually use?
Or did the person give me a locked down user account that doesn't have access to these files?
Below are screenshots of what I see:
I received login credentials from the person that maintains my company's website. When I login, there is virtually no information on it. I can only access the dashboard which has no activity on it.
Why is this?
Do some websites host files in a separate location and just use wordpress to handle the display (so no posts would ever be shown on the wordpress admin page)? If so, what should I ask for to gain access to the admin page that they actually use?
Or did the person give me a locked down user account that doesn't have access to these files?
Below are screenshots of what I see:
Share Improve this question asked Jun 11, 2019 at 16:09 user7758051user7758051 1311 silver badge2 bronze badges1 Answer
Reset to default 2This isn't an admin account, this looks like a basic subscriber or customer account.
They are probably hesitant to give you full admin access because you could potentially break things. I run into this all the time with our marketing department. But if this is your website and you want full access they should be able to provide it.