I am currently having a sitewide issue where logged in users with the "Subscriber" role cannot access Buddypress pages like "Groups" and "Member Directory". Instead, they are being redirected to the Homepage. Administrators have access to the pages but I need subscribers to have access or else they can't access these key interaction features of the Buddypress community. Does anyone know why this is happening or what code I need to adjust?

I am currently having a sitewide issue where logged in users with the "Subscriber" role cannot access Buddypress pages like "Groups" and "Member Directory". Instead, they are being redirected to the Homepage. Administrators have access to the pages but I need subscribers to have access or else they can't access these key interaction features of the Buddypress community. Does anyone know why this is happening or what code I need to adjust?

• buddypress

• You'll need to check with BuddyPress support about this. Third-party plugin support is off topic here. – Pat J Commented Feb 14 at 4:35

1 Answer 1

If a subscriber on your BuddyPress site doesn't have access to a specific page, it's likely due to membership level restrictions set up on the page, meaning only users with a specific subscription plan (like a "premium" or "pro" level) can access it; you might need to check your BuddyPress settings to adjust access based on user roles or membership levels.

Possible reasons why a subscriber might not access a page:

1. Membership level restrictions: The page is explicitly set to only be accessible to users with a higher membership level than "subscriber."
2. BuddyPress settings misconfiguration: There might be an error in your BuddyPress settings that incorrectly restricts access to the page for subscriber users.
3. Custom plugin interference: A third-party plugin could be interfering with BuddyPress access controls.

How to troubleshoot: Check BuddyPress membership levels:

• Go to your WordPress dashboard > Settings > BuddyPress > Membership Levels.
• Verify that the page you want to restrict is set to the appropriate membership level.

Review page access settings:

• Edit the page you want to restrict access to. Look for
• BuddyPress-related settings within the page editor that might be controlling access based on membership levels.