Problem Statement:
I created a bot using Azure Bot Framework, and it works perfectly in the Azure portal's test chat. However, when deployed to Microsoft Teams and accessed through the new Teams client, users encounter the following issue:
Users can send one or two messages initially.
After that, an error message appears, and the input box becomes grayed out, preventing further interaction.
Context:
The bot is deployed in the organization's Teams portal by the Teams Admin.
It is part of the Global Permission Policy under Custom Apps, so permissions should not be an issue.
The bot works perfectly in the Azure portal test chat.
No changes have been made to the bot code or Azure configuration recently.
Troubleshooting Steps Taken:
Verified the bot's configuration and permissions in Azure.
Checked Azure logs for any errors but found nothing conclusive.
Questions:
Has anyone encountered a similar issue with bots in the new Microsoft Teams client?
What are the specific logs or configurations I should check in Azure to identify the root cause?
Are there any known changes in the new Teams client that require updates to the bot configuration or manifest?
How can I ensure seamless compatibility of the bot with the new Teams client?
Any guidance or suggestions to resolve this issue would be greatly appreciated!